I very recently bought a flat in Purva Oceana (Marine Drive- Kochi).Although the builder is very reputed, but just want to bring to everyone’s notice that their Kochi staff is very corrupted and do not have any ethics and values. They literally rip people off their money by making false promises on behalf of Purva, and once we book the flat they stop picking our calls.
We had a very bad experience with one of their senior managers. He committed that purva had extended their new year offer and that I will get a refund of 3% of the cost if I book the flat before 31st Nov. He being a very senior staff, I believed him and paid the advance for booking. However things started going pear shape once the initial agreement was made. He stopped picking my calls. When I went to purava office to meet him, he literally kept avoiding me by showing he was busy with meetings.
When I enquired with other few people, I heard they were also cheated by the same person by offering similar lucrative offers. There is nothing I could do as if I cancel the initial agreement, there will be a penalty which I have to pay. If this is ready by Purva Bangalore office, I would like someone senior to please interfere and fire that senior manager. I am an NRI living in Kuwait and I will make sure none from our network in Kuwait deals with this builder.
Purva as a builder I have a very good reputation, but due to staff that for their selfish and little short term success, spoil companies reputation. After seeing all these I planned to cancel the apartment. The moment I sent cancellation email the response of the executives was very poor and they told advance amount cannot be refunded. It is a big cheating. We middle class need to be very careful with these giant cheaters.