I got a CPAP machine from these people (and had to jump through a lot of hoops and keep calling them to finally get it more than a month later). When I picked it up, I informed them that my PPO insurance deductible was fully met for the year. I asked whether there would be future payments. They told me no; that my insurance company was paying for it outright. They said that I would not be billed for anything in the future. | Now of course they are trying to bill me $57 monthly! And I have noticed from paperwork that I receive from that they keep making mistakes with the insurance company, so their claims keep getting denied. | I have never met such a bunch of incompetent fools and liars in my life. I’ve read the other complaints online about them. Don’t be fooled by them. Don’t do business with them if you have a choice. Unfortunately, I didn’t have a choice — they were the only company contracted with my PPO. Believe me, I would have bought my machine from CPAP.com or some other online company if I could have. Apria can take me to collections if they want. I’m not paying them a dime. They are fraudsters. BEWARE! I am reporting them to various consumer protection agencies, and I might go to my local TV consumer reporter, as well.
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