The company said it was out of Virgi ia which is 4hrs away. They were having a 10yr. Anniversary sale. I paid the money and they said I needed to rent a safe crate for $850 or above and will get refunded back. I said no and said I want a refund on the puppy. Mans name was Jake Miller. But sent money to a CyRille Gon. They said they would send a refund but hasnt happened.