Contacted a support representative by the name of “J Gara” from Dex Knows. I could not believe how the rep treats new customers. The rep ended the chat multiple times without explanation, was extremely rude and refused to help with the listing of my business because she/he was sure I was not with the company. I asked to fix a URL of our website because they scrapped our listing, included incorrect website information and then told me that they will need a few weeks to resolve this. Who needs several weeks to enter a listing and change a website url? Absolutely mental.
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