On 08/27/2019 I rec a phone call from business stating they could lower my student loans. Since then I have paid them $184 each month. The company said not to contact my current load provider, navient, because they would contact them. The $184 payment came out of my account but was only suppose to be for 6 months then the payment was around $60/ month. On December 30th, 2019 I contacted Navient and they informed me that there was no communication from the company about my loan. On the same day 12-30 I sent an email in which I rec an email instantly saying the email was invalid. Then all of a sudden i started rec multiple text message and emails stating they rec an email from me. This is not a valid company and is a scam.