On 12/5/2018 I ordered a Three wheeled Electric scooter through this company and never received my order. Upon using the phone number listed no one ever answered. No reply to me except that my order of $89.99 was accepted. However, I sent numerous emails to the contact name and still no answer. Finally I filed papers to my bank and their reply, " The bank said I authorized this payment and therefore was nothing they could do." So I ordered this due to having Fibromyalgia and could use this when I was having trouble walking.