PRODUCTS:1.CBD (oil) size 250 mg — I attempted to place an order for one free bottle, as advertised, for a total cost of shipping and handling of $4.95. This order was never completed because I never viewed any final “Checkout Order” page of what was being ordered, nor did I ever receive any receipt that any order was ever placed. I did, unfortunately, on earlier Internet pages provide my name and address and contact information including the Credit Card I was planning to use if I ever reached the final Checkout Ordering page, all before I was disconnected.2.CBD TUMERIC 2X size same as above product — Not wanted, ever — Your firm simply added this when I attempted to bypass up-selling on my way to my check out page.3.CBD PAIN RUB 1 Oz. — Not wanted, ever — Your firm simply added this when I attempted to bypass up-selling on my way to my check out page.CHRONOLOGY:12/6/19 12:30 PM: I attempted to order the “free” oil for S&H of $4.95 only. I bypassed all “upsell” products by clicking on continue to place order. No other blocks were checks by me.12/6/19 12:35 PM: Since the final “continue to place order” page never appeared on my computer I seemed to have been disconnected. Logically the order costing $4.95 for S&H was never placed.12/6/19 2019 12: 40 PM: I received a phone call from my VISA Credit Card (Jason) asking me to confirm if I had placed the last 5 items. I identified 3 (of the 5) items, one which I was attempting to place, and two which I was not ordering. Obviously the VISA card company was suspicious of this company’s SCAMs.12/6/19 12:44 PM: I opened my on-line Internet connection to my account (VISA). I discovered the CBD oil company was overcharging me. Instead of $4.95 for S&H they were charging a total of $25.80 (3 charges of 7.95, 7.95, and 9.90).12/6/19 12:30 PM: I called my Credit Card VISA company (Rebecca) and placed a dispute, case #19063001325 and I explaining the above. She recommended contacting the company on the matter first, and if not resolved to call VISA back.12/6/19 12: 55 PM: I called First Class Herbalist Oils and spoke with “Jo Ann.” After repeating to above to her, I asked my so-called “order” be cancelled in full for a full refund. Jo Ann advised they would not refund S&H. I specifically asked if she was refusing to provide a full refund and she stated no, she was not. By 1 PM the so-called “order” had been cancelled according to her verbal assurance.12/13/19 Afternoon: I received a Post Office package containing the three items which are now being returned, regardless that I cancelled the so-called “order” 25 minutes after first contacting the company on 12/6/2019.12/14/19 2:30 PM: I called First Class Herbalist Oils and spoke with “Aaron.” I asked for a return address for the products I did not order; none was provided with the shipment as is normal for companies to do so. Aaron added that by only pressing to continue to checkout I had not un-checked a tiny box by the company which is the basis for claiming their product was about to be ordered by me (false claim). I advised Aaron this was a SCAM perpetrated by the company and I would report this to the Better Business Bureau. Further, if I did not get a full refund I would be suing First Class Herbalist Oils under the Small Claims Court of our County asking for all my financial losses, including the S&H of the his items back to the company.