I purchased a mermaid/trumpet style dress in a yellow satin for daughter senior prom. We received dress in DHL plastic package. It was a yellow yellow satin dress but not the style she ordered from advertisement on website. We received a yellow satin poorly made wedding/bridal gown with a train. It had 3/4 quarter sleeves, when should have been a full sleeve; shoulders are covered and should be off the shoulders, it was flared with train, should have been tight fitting from waist to knee like mermaid then flare out to hem. She didn’t like it, and it was two days before prom purchased another dress with promise on their website to take returns if not liked as long as item is returned unworn, plus it was a different dress period from hebeos. Contacted hebeos Next day via chat on website. Was told to send pics of dress. We did with her in it pointing out the differences and a pic from website of what we ordered and expected. They told me it fits perfectly and to take to have minor alterations. I replied via email no she doesn’t want and didn’t wear it so we’d like our money returned. They said again kindly take and have altered we made to her specifications/measurements. I said no I won’t if it was made to her measurements it would fit like a Mermaid style dress and most importantly it isn’t the dress she ordered! So, please send return form so we can get our money back. They stopped replying to emails and chat. I looked up on internet and there are videos of people ordering dresses and expecting that dress but material is cheap and not matching advertisement. Also I wasn’t able to leave a review on their website and there a two fake reviews from person I received emails from. Please stop this business. I offered they take it back and alter it correctly to fit or return my money. No response !